AI Reshapes Travel, Customer Journey Now a Series of 'Orbits': Report
A report by Skift Research and McKinsey finds AI is reshaping travel planning into 'orbits,' increasing touchpoints from 45 to 65. It urges companies to build trust and continuity as travellers navigate a fragmented journey across various platforms.
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AI News is moving the AI stack right now, and this update helps explain what changed for builders.
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AI Reshapes Travel, Customer Journey Now a Series of 'Orbits': Report Why it matters: AI News is moving the AI stack right now, and this update helps explain what changed for builders. Source: Asianet Newsable https://a2zai.ai/bytes/ai-reshapes-travel-customer-journey-now-a-...
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