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Freshworks builds towards autonomous IT as it moves upmarket

Freshworks CEO Dennis Woodside is expanding Freshservice into IT operations and software spend management and says customers shouldn’t have to work out what AI is costing them in tokens

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Freshworks builds towards autonomous IT as it moves upmarket

Why it matters: AI News is shifting the performance envelope, which can change serving cost, responsiveness, and how much agent work fits into production budgets.

Source: Techtarget
https://a2zai.ai/bytes/freshwork...
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