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India's GCC model shifts from cost to capability as AI, talent strains bite

India's dominance in global capability centres is evolving. These hubs are now integrated, managing complex functions beyond support. Rising costs and talent shortages present challenges. Artificial intelligence is poised to reshape operations, demanding adaptation. India's future edge depends on its ability to adjust to these changes and global competition.

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India's GCC model shifts from cost to capability as AI, talent strains bite

Why it matters: AI News can change capability, routing, cost, or product scope for builders shipping against current model APIs.

Source: The Economic Times
https://a2zai.ai/bytes/india-s-gcc-model-sh...
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