It's the same agent on every surface, so your knowledge, tools, and guardrails stay constant whether a customer calls through Twilio or Gene
It's the same agent on every surface, so your knowledge, tools, and guardrails stay constant whether a customer calls through Twilio or Genesys, messages on SMS or WhatsApp, or opens a ticket. https://t.co/Ff1jCu0NsZ
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Product updates often signal what builders may need to retest, reroute, or adopt next.
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It's the same agent on every surface, so your knowledge, tools, and guardrails stay constant whether a customer calls through Twilio or Gene Why it matters: Product updates often signal what builders may need to retest, reroute, or adopt next. Source: ElevenLabs https://a2za...
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