PLDT and Smart partner with Capillary to unify loyalty programs
PLDT Inc. (PLDT) and its wireless subsidiary Smart Communications, Inc (Smart) have partnered with Capillary Technologies to transform and unify their loyalty ecosystem across mobile, broadband, and partner engagement platforms. Through the partnership, Capillary will power a next-generation loyalty platform, bringing together PLDT Home, Smart, and Ka-Partner programs into a single ecosystem designed to deliver more personalized and rewarding experiences across millions of customers. The initiative marks a significant step in PLDT and Smart’s customer engagement strategy as the group consolidates multiple loyalty environments into a more intelligent and scalable platform powered by artificial intelligence (AI), advanced personalization, and real-time engagement […]... Keep on reading: PLDT and Smart partner with Capillary to unify loyalty programs
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PLDT and Smart partner with Capillary to unify loyalty programs Why it matters: AI News is moving the AI stack right now, and this update helps explain what changed for builders. Source: Inquirer https://a2zai.ai/bytes/pldt-and-smart-partner-with-capillary-to-unify-loyalty-p...
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