newsObservedPublished: 13h ago

The AEAT and Telef�nica Handled More Than 7 Million Calls During the 2025 Income Tax Filing Season

• The platform, powered by Zoom technology, enabled one of Spain's largest citizen service operations, achieving quality levels exceeding 99% throughout the campaign. - - • This solution integrates telephone support and video calls into the AEAT's management systems to provide more and better services to the government and citizens. - - The State Tax Administration Agency (AEAT) has once again surpassed its all-time records for taxpayer service during the 2025 Income Tax Campaign with the s... Read the full story at https://www.webwire.com/ViewPressRel.asp?aId=358226

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The AEAT and Telef�nica Handled More Than 7 Million Calls During the 2025 Income Tax Filing Season

Why it matters: Policy is moving the AI stack right now, and this update helps explain what changed for builders.

Source: Webwire
https://a2zai.ai/bytes/the-aeat-and-telef-nica...
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