TRAI’s New AI Spam Shield: How India Is Using Artificial Intelligence to Stop Unwanted Calls

When you receive calls from your phone, asking you about taking loans, buying insurances, properties or selling something dubious on a daily basis, telecom regulator is now adopting a technology-based solution to the problem. The Telecom Regulatory Authority of India (TRAI) has been constantly updating its guidelines regarding the detection of Unsolicited Commercial Communication, otherwise known as UCC, with the help of artificial intelligence and machine learning systems to detect suspicious calls. TRAI has also been pursuing those unregistered users who are making calls and has lately issued some directives to discontinue telecom services used for spam calls. What makes [...]