Video interview: Mashreq on the shift from digital to intelligent banking
As artificial intelligence (AI) enables banks to anticipate needs, detect risks and remove friction, customer-experience leadership is moving beyond digitisation. In this video interview, Rania Nerhal, Mashreq’s chief client experience and conduct officer, explains why the intelligent bank must combine predictive technology with trust, transparency and timely human support. The post Video interview: Mashreq on the shift from digital to intelligent banking appeared first on Euromoney .
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Video interview: Mashreq on the shift from digital to intelligent banking Why it matters: AI News is moving the AI stack right now, and this update helps explain what changed for builders. Source: Euromoney https://a2zai.ai/bytes/video-interview-mashreq-on-the-shift-from-dig...
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